Terms and conditions

DEFINITIONS
The terms "We" or "Us", refer to Gala Boxe Casino de Montreal and its parent organization, the provincial casino network in Quebec. The term "You" refers to any person accessing our website, mobile app, or visiting our physical location.
ACCEPTANCE OF TERMS AND CONDITIONS

By using our services, including our website, mobile app, or visiting our physical location, you acknowledge that you have read and understood these Terms and Conditions.

ELIGIBILITY
To be eligible to use our services, you must be at least 18 years of age (or the minimum age required by applicable law) and meet all requirements set forth in our policies and regulations.
USE OF OUR SERVICES

You agree not to:

Misuse or abuse our services
Engage in any fraudulent activity
Use our website, mobile app, or physical location for any purpose other than its intended use

DEPOSIT AND WITHDRAWAL LIMITS
We may impose deposit and withdrawal limits on your account to ensure responsible gaming.
DATA PROTECTION

We are committed to protecting the confidentiality of your personal data. Your information will be collected, stored, and used in accordance with our Data Protection Policy.

SECURITY MEASURES
We use industry-standard security measures, including SSL encryption, to protect your transactions and prevent unauthorized access to your account.
FAIR PLAY

Our electronic games are sourced from suppliers whose RNGs have been tested and certified by independent labs such as eCOGRA, iTech Labs, or GLI.

CUSTOMER SUPPORT
Customer support is available through various channels, including on-site help desks, telephone, email, and live chat.
RESponsible GAMBLING

We encourage responsible gaming practices, including the use of tools such as voluntary self-exclusion from our casino, temporary cool-off periods, limits on buy-ins or time spent on our gaming floor, and reality checks delivered by staff or posted messaging reminding players to play within their means.

LINKS TO SUPPORT ORGANIZATIONS

Information at our venue and on our responsible gambling materials references Canadian support organizations and helplines, including provincial problem-gambling help lines, counseling services, and national resources.

LIABILITY
We are not liable for any losses or damages arising from your use of our services.
GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of Quebec.

CHANGES TO TERMS AND CONDITIONS

We reserve the right to modify these Terms and Conditions at any time, without notice. Your continued use of our services will constitute your acceptance of such changes.

By using our website, mobile app, or visiting our physical location, you acknowledge that you have read and understood these Terms and Conditions.